Casa Havana Beauty Salon

APPOINTMENTS

We recommend you make your appointment in advance to allow you to choose the times which best suit your schedule. Walk-ins are always welcomed, but cannot guarantee availability. To make an appointment, please contact +971 (04) 3215757.

ARRIVAL

Please arrive at least 10 minutes prior to your appointment to check-in, change (if required) and relax prior to your experience. If you arrive later than your appointment time, your session will still end as scheduled time as a courtesy to the next guest.

CANCELLATIONS

If your plans should change and you are unable to keep your appointment, please let us know at least 24 hours prior to your scheduled appointment so we may reschedule an appointment at a more convenient time. This will allow our therapist to take other appointments.

REFUND

Unused products in their original packaging with accompanying receipt may be exchanged for any item of equal value. Refunds will not be provided for any services done in our salon, we do not provide credit or cash refund. Hair extensions: We do not refund Hair Extensions once they are purchased.

GIFT CERTIFICATES

Casa Havana Gift Cards are a wonderful way to give the gift of health, relaxation and beauty to the special people in your life. We will be more Than happy to assemble a group of services that fit any personality or special occasion. Gift Cards may be purchased at the front desk or online and may not be redeemed for cash.

VALUABLES

Kindly always keep your valuables close to you. Unfortunately,we are not responsible for damage or loss of your personal belongings.

SPECIAL HEALTH CONSIDERATIONS

Please advise our staff if you are pregnant, recovering from a recent surgery, or have any existing medical concerns.

CELL PHONES

In consideration of our other guest, kindly silence your cell phones or set them on vibrate mode. This ensures a peaceful and tranquil environment.

PREPAYMENT REQUIREMENT

We require a non-refundable 50 % advance payment on any hair extension, straightening & re-bonding. You can reschedule if you are unable to keep Your appointment.

HOME SERVICE

We provide a range of Professional Salon Services in the comfort of your own home. Same service as in our salon, but in the privacy and convenience of your own home. We add an additional 50 % to salon prices. Transportation expenses, client will be charged taxi fare to location and return to salon.

CASA HAVANA GUARANTEE

At Casa Havana, we take pride in all our services. For any issues contact us within 24 hours of your service and we will gladly fix it.

GRATUITY

Gratuity is greatly appreciated. However, the gratuity you leave is entirely based on your satisfaction. We only can accept cash gratuities.


Contact US

Villa 892, Al Wasl Road
Umm Suqeim Rd. , Dubai, UAE
Phone: +971 (04) 3215757
Email: [email protected]

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